Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (859) 272-8323 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

*Expect the Unexpected with Safeware Furniture Protection*

File a Claim Online

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Furniture Coverage Information

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What Safeware Covers:

  • Jaws and Claws
  • Accidental Stains
  • Manufacturer defects
  • Zips coverage - added protection against zipper damage, seam stitching, and loss of seat cushion foam resiliency
  • Additional Coverages - Including punctures, rips, tears, burns, frame breakage, and more

What Safeware does not Cover:

  • Abuse, misuse, and neglect
  • Normal wear and tear
  • Peeling of leather


Service and Replacements:

  • When you place a service request with Safeware, the first step may be to attempt to repair the item.
  • If an item is replaced, you will need to purchase a separate coverage plan for the replacement if you would like to receive coverage on the new item.