Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (859) 272-8323 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(859) 272-8323

We Offer 80% of American Made Products!

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Frequently Asked Questions

What type of guarantee comes with the product?

All products that Oak Factory sells come complete with the manufacturer's warranty. Oak Factory offers extended warranties on all the products we sell.

Can I get my new product installed?

Professional delivery and/or installation is available for every product we sell. Oak Factory would be happy to coordinate delivery and/or installation for you.

What is the best way to shop at Oak Factory?

All methods are good but the "in store" experience, with the product right in front of you, with our professional staff assisting you, is always the best.

How do your prices compare to the home center and other large regional and national chains?

Oak Factory monitors our competitors' prices on a daily basis to ensure that Oak Factory is always giving you the lowest possible price. We live up to our slogan "come in and get the family price!"